#PAPERCUT NG IPFW UPGRADE#
If your Maintenance and Support is not current, there may be an upgrade cost for major upgrades.
![papercut ng ipfw papercut ng ipfw](https://www.papercut.com/kb/uploads/Main/JobTicketingCancelled.png)
Note: The exception to this rule is Site Servers (see below - these have to be upgraded at the same time as the Application Server). Should you request support for a problem where mismatched component versions is detected, this will be the first troubleshooting step. If you encounter unexpected behaviour or problems, please upgrade all components of PaperCut as soon as possible before troubleshooting further. However you will likely not be able to take advantage of all the component-specific new features until those components are upgraded (for example if there is a new feature with a release station or user client, then there is a high chance that the release station or user client would need to be upgraded to make the most of that new feature.
![papercut ng ipfw papercut ng ipfw](http://papercut.vn/vi/wp-content/uploads/2019/09/slider21.jpg)
We make sure that there is basic backward compatibility for secondary servers, user clients, devices, release stations, web print servers etc - this allows upgrades involving a large number of servers, or multiple sites, to be staggered, breaking up and localising downtime. However in most cases this isn’t critical. It’s highly recommended that any ‘other’ components (secondary servers, release stations, user clients, sandbox web servers) are also upgraded at the same time as the Application Server. Secondary Server, release station, web print server and user client upgrades Note: Sites running on Microsoft Cluster servers should consult the documentation in Upgrading PaperCut NG in a Microsoft Cluster Environment. Please follow the steps listed in the Installing PaperCut NG/MF section of the help center, for installation instructions for each operating system.′
#PAPERCUT NG IPFW INSTALL#
You just need to install the latest version “over the top”. Note: Upgrading instructions are the same for Linux, macOS, Windows and Novell.
![papercut ng ipfw papercut ng ipfw](https://www.softpaz.com/screenshots/papercut-ng-papercut-software-pty-ltd/14.png)
If you are migrating from PaperCut NG to PaperCut MF, then please contact your PaperCut Authorised Reseller for support, since there will be licensing changes needed, and device-specific steps will need to be completed to get your devices working with PaperCut MF. Please note that customer self-service upgrades are only recommended for server and workstation components.